Life at The Villas
Who lives in assisted living communities?
It is estimated that one million Americans live in more than 20,000 assisted living communities.
Residents may suffer from mild Alzheimer's disease or memory disorders, or may simply need help with mobility, incontinence or other daily challenges. Assisted living is appropriate for someone who is too frail to live at home or who wants extra support. The average age is 84, with the range being between 70 to over 100.
What are visiting hours at your facility?
Living at our facility is just like living at home — residents and guests are free to come and go as they please.
What care options are available?
We offer assisted living with varying levels of care including helps with activities of daily living (ADLs). Our goal is to match the level of care to each individual resident.
How is my level of care determined?
A pre-admission assessment is conducted at no cost to the resident to determine what the individual's needs.
At admission, our care team works together with the resident and family or representatives to discuss personal preferences and any medical conditions to determine how we can best meet your needs.
Do you offer rehab therapy?
Many residents need physical therapy following knee or hip surgery or to help regain strength, increase movement, reduce pain, and gain overall improved health following other surgery, illness or injury. We have a number of options including rehab therapy at our skilled nursing facility, Maple Ridge Care Center, located next door, or one can choose an in-home healthcare provider to come to The Villas for rehab therapy in the comfort of your home.
Do you offer 24-hour nursing?
We offer 24-hour care and supervision provided by our highly trained staff with the support of registered nurses on-call 24-hours a day. Our nursing staff also makes routine visits to our community and can respond to a nursing need on call as needed.
What if my parent is at risk for falling?
Many assisted living clients come to our communities because safety is a concern. If falls are a concern, the client’s care plan will include interventions and special precautions to help address this issue. Specialized fall intervention programs are part of our service and prevention programs are reviewed and monitored regularly for effectiveness. Many of our daily programming and activities offer exercise classes that focus on strength and balance, which may assist in reducing the risk of falling.
Do you have a medication management program?
Yes, our med management program is monitored by our professional licensed RNs. Our staff are required to complete the state mandated training and certification for Medication Administration. In addition, the staff members are included in a registry of qualified staff maintained by the University of Green Bay CCDET. Our qualified medication staff help distribute medications based on orders from each resident’s doctor.
Can I live in assisted living if I have a wheelchair, walker or just have difficulty in walking?
Yes. We aim to have residents remain in the independent assisted living setting as long as possible. Unless you have a unique medical need, which should be discussed with our Administrator, we accept and encourage people who need assistance with ambulation to live with us.
Can residents call for help from their apartments in case of an emergency?
All residents’ rooms have intercoms and call systems. There are pull cords located in the bathrooms. These systems are monitored 24-hours a day.
How much does asssited living cost?
The cost to live at The Villas at Maple Ridge varies based on an individual's care needs. Please call us for more information. Our staff will help you understand your options prior to move-in.
What training does your staff receive?
We provide comprehensive new staff training and continuing education and training, and mandatory all-staff education to enforce our strong standards of care and stay current with state and federal health regulations.
What is your staff to resident ratio?
Staffing-to-resident ratio varies, depending on the number of residents we have & their needs. We staff based on number of residents and the level of care each resident requires.
What types of activities are there to do?
Creative activities, outings and events vary each month. They are often determined by season and are designed by our staff to engage mind, body and spirit. In addition to in-house games, crafts, music, exercise classes and special events, we often schedule fun activities out in the community.
What activities are available for those with dementia or Alzheimer's?
Our staff are dedicated to providing residents with a sense of purpose. We coordinate individual and group activities based on personal history, interests, and special needs, with the goal of making a every day more meaningful and purposeful.
How does the dining program work?
Emphasizing choice is important in a dining program. We provide three full meals each day, plus snacks as requested. Residents also have a kitchenette if they prefer to make snacks or light meals in their room. We have a community dining room where residents and families enjoy being together, but residents may also receive meals in their room.
Can I bring my own things from home?
Yes, you are encouraged to bring furniture, knick knacks, photos and other items of comfort for your room. We can provide you with some basic furniture including a bed, nightstand, dresser, chair, etc. We always encourage residents to make their room as comfortable as possible.
Is transportation available for doctor appointments?
Yes, we coordinate and provide local transportation to doctor's visits. Additional transportation for activities and outings is also coordinated by facility staff. Personal transportation may include additional charges.
Are visiting hours restricted?
We welcome visitors and work with families and friends to visit their loved ones at a time that works best for them. To honor quiet hours and our residents' privacy, we encourage visiting hours between 9 am and 8 pm. To keep the building secure, doors are locked at 8 pm, but entry is available via a doorbell.
Do you allow pets?
We don’t allow pets to live here, but pets are welcome to come for a visit.
How quickly can you help place a resident?
We work with each family to support their needs as best we can, including accommodating urgent admissions.
What if I have other questions?
You are always welcome to call and speak with our administrator. You can also submit your question(s) to the Administrator using the link above in the white box, or via the contact form on the Contact page. An email response to your question will be provided directly.
How do I arrange a tour?
Stop in or call us to arrange a tour. During your visit, we’ll talk to you about your personal circumstances and how we can best meet your individual needs.